I've ordered donor sperm from a sperm bank, what happens now?
Your clinics embryology team will receive details of your sperm order from the sperm bank within a few days.
You do not need to contact Care Fertility to inform us of your order. The embryologists need to check all of the donor's records. This can take 2-3 weeks. During this time they will be in contact with you by email to confirm that the donor you have chosen is the one they have received the order for. Once checks are completed, they will authorise the shipment of your sperm and you will be informed. Please give the embryologists time to perform their checks. Shipment can take up to a week after authorisation. Your Patient Services team will be in touch once the sperm has arrived to organise your next steps for treatment.