How do I open password protected documents?

Patients who were registered previously for the Care Fertility Patient Portal will have been issued with a document password (passphrase).

When these patients transitioned over to Salve, these portal documents continued to be encrypted with this passphrase. If you need a reminder of your passphrase, please send a message to Care Fertility via the General query message category here in Salve and we'll issue you a text message reminder.