No one has joined my video call, what should I do?

Please take the time to ensure you have the correct meeting invite details.

As for all appointments, there is a possibility the person you are meeting is running late. On rare occasions, there may be an IT issue and an alternative method of contact (e.g., telephone) needs to be used. If you need any advice or support, call our Patient Support team and they will do their best to help and advise you.